Your Centre's Calls. Safeguarded by AI.
Every phone call is an opportunity to either strengthen or weaken your centre's reputation. With Call Guardian® sitting across every call, your staff receive instant coaching, safeguard compliance, and maximise family retention and enrolments.
Trusted by 14,099+ Businesses
Trusted by 14,099+ Businesses
Trusted by 14,099+ Businesses
"If AI wasn't in your plans, change your plans because your competitors will be."
Adam Wallace
Founder of Call Guardian®
No Visibility = Lost Revenue
Your phone is the lifeline connecting you to parents and prospective families. Even your best-trained staff can't be there to catch everything 24/7. Here’s what might be flying under your radar:
No visibility on call quality means you can’t fix problems before they escalate.
Misinformation or policy errors can lead to legal ramifications.
Mishandling sensitive calls (such as custody-related issues) can damage your reputation and trust.
Lack of consistent follow-up means potential leads are slipping through the cracks.
One mistake a day could mean over $360K in lost revenue per year.
Trusted by 14,099+ Businesses
Trusted by 14,099+ Businesses
Trusted by 14,099+ Businesses
Urgent follow-ups falling through the cracks
Families' concerns left unaddressed
Non-compliant information putting you at risk
Families' concerns left unaddressedNon-compliant information putting you at risk
Families' feedback gold mines going untapped
Families' feedback gold mines going untapped
Competitor insights hiding in plain sight
Escalation needs overlooked until it's too late
AI + Phone Data = Business Intelligence
Your AI Sentinel That Studies, Improves, and Boosts Every Phone Call with Families, Ensuring They Are On Point, On Brand and On Policy. Here is how it works:
Always on, AI analyses every call in real-time, ensuring compliance and maximising opportunities. It's like having a top sales coach listening to every conversation.
When staff miss a key detail, Call Guardian® provides immediate guidance and coaching, turning potential missteps into winning moments.
Staff can send hyper-personalised follow-up messages with a single click, nipping issues in the bud and boosting customer satisfaction.
Regular reports on call quality and compliance help you continuously refine your strategy, ensuring your team stays ahead of the competition.
Our AI decodes customer emotions and intent in real-time, allowing your team to adapt their approach instantly. This emotional intelligence turns challenging calls into opportunities for building lasting relationships and brand loyalty.
Data is the lifeblood of AI, and your phone holds a wealth of data at its core. Call Guardian® taps into this goldmine, continuously fueling your AI knowledgebase, laying the groundwork for all downstream AI initiatives.
Call Guardian® automatically monitors and analyses every single phone call at your centre in real-time. For example: When a parent calls to notify the centre something important about their child, AI transcribes that call, flags any issues and notifies the management team, all on auto-pilot.
AI + Data = Business Intelligence
Your AI Sentinel That Studies, Improves, and Boosts Every Phone Call with Families, Ensuring They Are On Point, On Brand and On Policy. Here is how it works:
Always on, AI analyses every call in real-time, ensuring compliance and maximising opportunities. It's like having a top sales coach listening to every conversation.
When staff miss a key detail, Call Guardian® provides immediate guidance and coaching, turning potential missteps into winning moments.
Staff can send hyper-personalised follow-up messages with a single click, nipping issues in the bud and boosting parent satisfaction.
Regular reports on call quality and compliance help you continuously refine your strategy, ensuring your team stays ahead of the competition.
Our AI decodes parent emotions and intent in real-time, allowing your team to adapt their approach instantly. This emotional intelligence turns challenging calls into opportunities for building lasting relationships and brand loyalty.
Data is the lifeblood of AI, and your phone holds a wealth of data at its core. Call Guardian® taps into this goldmine, continuously fueling your AI knowledgebase, laying the groundwork for all downstream AI initiatives.
Plug And Play
Call Guardian® plugs into your existing phone systems and seamlessly integrates with your CRM's—with zero downtime. Experience the power of AI-enhanced calls without costly upgrades. The best part? You can have this live and running in days, not months.
AI-powered transcriptions
AI-powered call summaries
Real-time staff coaching
Real-time compliance checking
Hyper-personalised followup
Issue escalation to management
Ideal customer profiling (ISP)
Call insights
Call sentiment analysis
Team performance tracking
Fuels your AI knowledgebase
98% accuracy
Unlimited users
Fully tailoured solution
Plug into existing phone systems
Seamless CRM integrations
60-Minute AI Growth Consultation
Access to a team of AI specialists
60 Minute One-On-One Online Session, can be any of the following topics:
Childcare AI Growth Consultation
Childcare Marketing Strategy
Childcare Business Strategy
General Q&A
Call Guardian® is the only AI solution on the market that safeguards the daily conversations that are happening at a centre, giving you an edge that tradition centres don't have:
High operational costs
Limited scalability
Inconsistent parent experience
Staff burnout and low morale
Missed opportunities for improvement
Poor follow-up
Lack of oversight
Increased parental frustration
Potential for sensitive information mishandling
Risk of legal and compliance issues
Management team fly belind
Missed enrolments
Lost revenue
Reputation damage
Running on Autopilot
Real-Time Monitoring
Error-Free Communication
Sensitive Call Handling
Compliance Handling
Enhance Staff Efficiency
Boost Staff Confidence
Improve Parent Satisfaction
Retain Family Trust
Fast Issue Resolution and/or Escalation with One-Click
Fast Enquiry Turnaround
Being Proactive Than Reactive
Increase Enrolments & Revenue
Reduce Operational Costs
Put You in the Driving Seat
Peace of Mind
Seamless Integration to Your CRM's
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With All Humility We Request You Respect Our Time & We’ll Respect Yours
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Tailored Solutions, Not Off-the-Shelf Products
Call Guardian isn't one-size-fits-all. Each implementation is custom-designed for your centre. Consultation and setup start at $5,500 - If you're serious about scalable results that deliver true impact with AI, this is the investment required.
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Embracing AI's Potential and Limitations
We're at the cutting edge of AI technology. While 100% accuracy isn't guaranteed, starting today puts you 80% ahead of your competition. Remember: "Good enough" AI consistently outperforms "perfect" humans, and it only gets better with time and data.
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Serious Enquiries Only
This isn't a casual chat or a general Q&A session. If you're just curious, please explore our website and FAQs. This consultation is for decision-makers ready to adopt AI and see tangible results.
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Your Commitment is Key
Call Guardian's success hinges on your involvement. This tailored solution demands collaboration - your
active participation is the difference between mediocre outcomes and exceptional ROI.
In just 7 days, Call Guardian flagged 15 potential issues in our centres that we had no idea existed. And they are all spot on! It’s been a game-changer for us.
Call Guardian has really blown me away!!! I can't believe how accurate this information is and what this is going to do for our centres moving forward. I'm over the moon, and I'm so excited about the opportunities this is going to lead in to.
Call Guardian has transformed the way we manage parent interactions. Our staff feels more confident, and our centre's reputation has never been stronger.
Daisy
If Call Guardian® doesn't identify at least 10 opportunities to enhance your centre's phone interactions or flag 5 potential compliance risks within the first month, we'll refund 100% of your purchase. No questions asked.
Here's why I'm offering this:
I've seen first-hand how crucial it is for childcare centres to provide clear, accurate, and consistent communication with families.
One mishandled phone call can lead to lost enrolments, misunderstandings, or even damage to your centre's reputation.
Call Guardian® is designed to safeguard every call, ensuring that your centre consistently delivers on-point, policy-compliant interactions that build trust with families.
I believe in its ability to protect and enhance your business so much that I’m willing to take on all the risk.
Over the next 30 days, let Call Guardian® monitor your calls, optimise interactions, and protect your brand.
You’ll quickly see the impact it can have on your centre's growth and reputation, and freeing up your staff to focus on what truly matters—caring for the children.
Thank you, and I hope Call Guardian® becomes a valuable asset in your childcare success story.
Adam Wallace
Founder of Call Guardian®
Get answers to most commonly asked questions.
Call Guardian® is an AI-powered call monitoring and management solution designed specifically for childcare centres. It transcribes, analyses, and monitors every phone interaction in real-time, ensuring calls are handled professionally, accurately, and in compliance with your centre's policies.
Call Guardian® cross-references call transcripts with your centre’s uploaded documents and policies. If it detects any discrepancies or misinformation, it flags them and notifies the staff member (optional), providing a detailed summary of the error along with the correct policy information.
Yes, Call Guardian® is designed to integrate seamlessly with most existing phone systems and CRMs. Our team will work with you to ensure a smooth setup process tailored to your current infrastructure.
Absolutely. Call Guardian® is programmed to detect sensitive topics and escalate them appropriately. When it identifies a sensitive call, such as a custody-related issue, it immediately flags the conversation and can alert senior staff or management for further handling.
Call Guardian® provides real-time feedback by monitoring and analysing calls. It offers insights on areas where staff can improve, such as policy adherence and communication style. This feedback helps your team provide consistent, high-quality service on every call.
Yes, Call Guardian® adheres to strict data security and privacy standards. All call data is encrypted and stored in compliance with GDPR and other relevant regulations to ensure the safety and confidentiality of your centre's information.
When Call Guardian® identifies an error, it automatically emails the staff member a detailed summary of call, highlighting the discrepancy along with the correct policy (this is optional and can be turned off). It also drafts a hyper-personalised follow-up email to the parent to address and correct the issue, ready for the staff member to send with just one click.
Yes, Call Guardian® can automate follow-up actions after an enquiry call. It can draft personalised follow-up emails based on the call's context, ensuring prompt and accurate communication with parents.
Yes, Call Guardian® is designed to integrate with a wide range of Customer Relationship Management (CRM) systems. This integration capability ensures that childcare centres can maintain their existing workflows while benefiting from Call Guardian®'s features.
Call Guardian® can connect with any CRM that supports webhooks or has an API. This includes popular systems like Hubspot, LineLeader (formerly Childcare CRM), Salesforce, Zoho CRM, ActiveCampaign, Pipedrive, and many others.
It's worth noting that the level of integration can vary depending on the CRM. Some integrations may be more comprehensive than others. For example, Call Guardian® has a particularly robust integration with Airchild CRM, one of the most advanced AI-powered CRMs in the childcare sector.
No, Call Guardian® is designed to support and enhance your staff's performance, not replace them. It serves as an additional layer of quality assurance, helping staff handle calls more effectively and ensuring that every interaction aligns with your centre’s standards and policies.
Absolutely, you have full control over who gets notified for call summaries and any issues detected during calls. You can customise the notification settings to ensure the right people are alerted in real-time, whether it’s specific staff members, management, or both.
The implementation process is straightforward and usually takes between 1-2 weeks, depending on the complexity of your current phone system and specific needs. Our team will guide you through the setup process to ensure a seamless transition.
While Call Guardian® primarily focuses on call monitoring and quality assurance, it can work alongside our AI voice receptionist solution to handle after-hours calls, ensuring that every call is recorded, analysed, and properly followed up on, even outside of regular business hours. Contact us to learn more about our AI voice receptionist solution that can answer phone calls like a human.
No, Call Guardian® can monitor an unlimited number of calls for a centre. Whether your centre receives a few calls a day or a high volume of enquiries, Call Guardian® ensures that every interaction is managed and analysed effectively.
Call reporting and analytics are available as part of Airchild - an AI-Powered Childcare CRM that integrates seemlessly with Call Guardian® (for more information about Airchild, visit our website: https://www.airchild.ai/). Call Guardian® on its own has limited reporting functionality at this stage, however this feature is on our roadmap and will be coming very soon. You'll gain even deeper insights into staff performance and parent interactions once this becomes available.
By ensuring every call is handled professionally and accurately, Call Guardian® helps prevent lost enrolments due to miscommunication or errors. It also identifies missed opportunities and enables prompt follow-ups, turning more enquiries into enrolments and increasing your centre's revenue.
We offer ongoing support to ensure Call Guardian® continues to meet your needs. Our support team is available to assist with any questions, troubleshooting, bugs or issues that may rise, ensuring that the system runs smoothly at all times. For additional feature requests, we are happy to provide you with a customised quote to implement.
Your priority is the children—let us handle the calls. Start with Call Guardian® today and ensure every phone interaction is as protected and professional as the care you provide.